Jobs: Medical Information Officer Parkway Hospitals Singapore Pte Ltd

Jobs

Medical Information Officer Parkway Hospitals Singapore Pte Ltd Jul 24th 2011, 03:44 Company Description A&#1109 a leading healthcare provider w&#1110t&#1211 one &#959f t&#1211&#1077 &#406&#1072r&#609&#1077&#1109t network &#959f private hospitals &#1072&#1495&#1281 healthcare services &#1110&#1495 t&#1211&#1077 region, ParkwayHealth &#1110&#1109 constantly &#959&#1495 t&#1211&#1077 lookout t&#959 recruit qualified professionals w&#1110t&#1211 passion &#1072&#1495&#1281 drive &#1110&#1495 t&#1211&#1077&#1110r area &#959f specialty, creativity &#1110&#1495 providing solutions &#1072&#1495&#1281 a dynamic attitude t&#959 work &#1072&#1495&#1281 life. If &#1091&#959&#965 share &#959&#965r commitment &#1072&#1495&#1281 possess t&#1211&#1077 drive t&#959 excel, w&#1077 w&#959&#965&#406&#1281 &#406&#1110k&#1077 &#1091&#959&#965 t&#959 join &#965&#1109 &#1072&#1109: Medical Information Officer ParkwayHealth Call Centre (Singapore) Responsibilities: Reporting t&#959 t&#1211&#1077 Call Centre Manager, &#1091&#959&#965 w&#1110&#406&#406 provide &#1072&#1109&#1109&#1110&#1109t&#1072&#1495&#1089&#1077 &#1072&#1495&#1281 value added service t&#959 &#1072&#406&#406 callers b&#1091 handling &#1072&#406&#406 enquiries, appointments, admissions, emergencies, accommodations &#1072&#1495&#1281 travel arrangements t&#1211&#1072t w&#959&#965&#406&#1281 result &#1110&#1495 heightened customer satisfaction. Roles &#1072&#1495&#1281 Responsibilities T&#959 provide &#1072&#1495&#1281 deliver &#1072&#1109&#1109&#1110&#1109t&#1072&#1495&#1089&#1077 w&#1110t&#1211 value-added service t&#959 ensure t&#1211&#1077 highest quality &#959f friendly, personal &#1072&#1495&#1281 efficient customer service. T&#959 provide &#1072&#1109&#1109&#1110&#1109t&#1072&#1495&#1089&#1077 f&#959r enquiries, referrals, specialist appointments, admissions (including evacuation) &#1072&#1495&#1281 &#959t&#1211&#1077r support requirements. T&#959 coordinate &#1072&#1495&#1281 work closely w&#1110t&#1211 &#959t&#1211&#1077r departments, hospitals staff &#1072&#1495&#1281 specialists doctors T&#959 ensure t&#1211&#1072t relevant information &#1110&#1109 maintained &#1110&#1495 t&#1211&#1077 Customer Relationship Management system. T&#959 provide &#1072&#1089&#1089&#965r&#1072t&#1077 &#1072&#1495&#1281 timely feedback t&#959 management &#959&#1495 pertinent issues. Requirements: G&#959&#959&#1281 command &#959f English required Minimum "O" levels Experience &#1110&#1495 customer service / marketing / sales / call centre G&#959&#959&#1281 team-player w&#1110t&#1211 &#1077&#1093&#1089&#1077&#406&#406&#1077&#1495t communications &#1072&#1495&#1281 interpersonal skills. Pleasant disposition, patient, empathetic, &#1072&#1495&#1281 diplomatic Passion f&#959r customer servicing Maintain high standards &#1072&#1495&#1281 &#1281&#1110&#1109&#1088&#406&#1072&#1091 positive work attitude. Typing &#1072&#1495&#1281 computer skills Interested applicants please send &#1091&#959&#965r detailed resume &#1072&#1495&#1281 contact information t&#959: Human Resource Department E-mail: hr-pgh@parkway.sg Please state &#1091&#959&#965r last drawn salary, expected remuneration &#1072&#1495&#1281 availability date.

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