Friday, January 25, 2013

Jobs: (FRESHERS / EXPERIENCED) "HCL BSERV" : Off-Campus : BE / B.Tech / MCA / B.Sc / BCA / BBA / BA / B.Com : 2009 / 2010 / 2011 / 2012 Passout : On 30 January 2013 @ Punjab / NCR / Chennai

Jobs
(FRESHERS / EXPERIENCED) "HCL BSERV" : Off-Campus : BE / B.Tech / MCA / B.Sc / BCA / BBA / BA / B.Com : 2009 / 2010 / 2011 / 2012 Passout : On 30 January 2013 @ Punjab / NCR / Chennai
Jan 25th 2013, 13:04

HCL BSERV (www.hclbpo.net)
http://www.ChetanaS.org


HCL BSERV, a business services division of HCL Technologies Limited started its venture early in 2001 and is now a dominant player in the BPO field drawing revenue of USD 232.15 Million.

(Freshers / Experienced) Walk-In : BE / B.Tech / MCA / B.Sc / BCA / BBA / BA / B.Com : 2009 / 2010 / 2011 / 2012 Passout : Technical Support Officer / Sr. TSO @ Mohali
http://www.ChetanaS.org
Invitation to a Joint Campus Placement Drive by HCL BSERV at CGC Landran. Chandigarh Group of Colleges takes this opportunity to invite students from your institute to a joint campus placement drive by HCL BSERV for B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com students of 2009, 2010, 2011 & 2012 passed out batches. The details are as follows:

Job Position : Technical Support Officer / Sr. TSO

Walk-In Location : Mohali, Punjab

Job Location : Noida / Chennai

Stream Eligible : B.Tech (All streams) B.Sc (All Streams) BCA/BBA/MCA/BA & B.Com

Batch : 2009, 2010, 2011 & 2012 Passed out
http://www.ChetanaS.org
Package :
• 1.64 LPA during the training which will be 2-3 months.
• Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed. But this increased amount gets paid after 6 months accumulated.
• So ideally first 6 months the salary will be 1.64L.

Job Profile : Responsible for giving Technical support to International customers over the Phone
http://www.ChetanaS.org
Job Responsibilities :
• Should be able to Meet minimum login hours
• Meeting SLA on time
• Keeping AHT under control
• Attendance should be above 96%
• Should not take any unshed leave
http://www.ChetanaS.org
Skills Required :
• Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
• Basic Desktop and computer knowledge.
• Understanding of ISP/Networking concepts
• Possess good organizational and time management skills
• Display strong initiative in resolving issues of customers
• Exhibit strong teamwork
• Must be capable of demonstrating problem solving skills
• Attentive listener
• Ability to use common courtesies
• Confident while communicating
http://www.ChetanaS.org
Experience :
• 1 year experience in any international BPO would be an added advantage Relevant experience of any industry would be taken into consideration.
http://www.ChetanaS.org
Process :
• PPT, V&A , PI
http://www.ChetanaS.org
Note :
• Should be comfortable working in night shifts i.e. 24x7x365 environment
• Should be above 18 years & below 40 years of age

Walk-In Date : On 30th January 2013 (Wednesday)
http://www.ChetanaS.org
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How to Apply for this Job ?
http://www.ChetanaS.org

http://www.ChetanaS.org

http://www.ChetanaS.org
Note: Apply before the link is expired/removed.

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