PAREXEL INDIA (www.parexel.com)
http://www.ChetanaS.org
PAREXEL International is a growing, fast-paced, global Clinical Research Organization (CRO) that has helped bring to market 49 of the top 50 selling pharmaceuticals. In fact, we have worked with all 10 of the world's top 10 pharmaceutical companies.
Given our breadth of expertise and the trust placed in us by major pharmaceutical companies worldwide, PAREXEL can provide you with a number of career options in Clinical Research that can rarely be found within just one company. In fact, over 25% of the positions opened at PAREXEL are filled by current employees working to advance their skills and careers.
(Freshers / Experienced) Application Support Engineers @ Hyderabad
http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview.
Department: Software Development
Location: Hyderabad, Andhra Pradesh, India
Title: Application Support Engineer
Department: Software Development Programming and Validation
Location: India - Andhra Pradesh - Hyderabad
Employment Type: Full Time
Job Type: Regular
Req Number: pare-10016030
http://www.ChetanaS.org
Essential Function
The Application Support Engineer is responsible for the support and maintenance of eCTS applications. The post holder will perform application go-lives and support the applications throughout their active live time and will ensure the provision of 100% customer focus at all times. This would be 24 x 7 on call rotation. The Application Support Engineer would be responsible for taking off hour, emergency calls during a 24 x 7, two week rotation. During the two week period that the Application Support Engineer is scheduled to be on call, they would be responsible for handling all off hour escalations that are sent to our support group. The Application Support Engineer would also, be required to work their regularly scheduled day shift.
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Key Accountabilities
Following training carry out work in accordance with relevant standard operating procedures and standards which may include but not limited to:
- Provide technical support for eCTS's deployed applications.
- Perform integration application go-lives, configure and deploy applications under supervision of an Engineer and/or Technical Lead.
- Track status of incoming support issues and ensure each is addressed in a timely manner
- Diagnose and fix production application problems, coordinating with project managers and engineers where necessary.
- Perform periodic production system management and cleanup, such as archiving and cleaning up log files, report files, and other application-generated data files
- Execute Data Change Requests and System Change Requests for production systems
- Provide programming support for application integration, data migration, and reporting projects under supervision of Technical Lead
- Specialize in technical support of specific applications when need arises
- Communicate new releases of core products to the project teams
- Adhere to ALL standard operating procedures of eCTS and Perceptive Informatics
- Participate in PMD process.
- Delivering a positive, memorable and meaningful service which exceeds the expectations of both the internal and external customer.
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Experience:
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Skills
- Knowledge of software development languages and tools such as Jscript, VBScript, XML and SQL. TIBCO and Informatica is desired but not required.
- Knowledge of relational databases, preferably Oracle.
- Familiarity with the software development lifecycle and testing methodologies.
- Ability to prioritize work and meet deadlines.
- Ability to work and communicate in a project team environment.
- Ability to interpret and question project requirements documentation.
- Ability to produce clear and concise technical documentation.
- Some knowledge of clinical data management process for FDA regulated companies is a plus. Familiarity with FDA regulations such as 21 CFR Part 11 and GxP desirable.
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Education:
- Degree or higher degree in Computer Science, Engineering or related discipline,
- Or equivalent work experience and have a demonstrable experience and interest in programming using any of the industry standard languages.
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Language Skills
- A sound working knowledge of written and spoken English is required to ensure full communication within project teams and complete understanding of project specifications, test plans and other project documentation.
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Minimum Work Experience
- Knowledge of working in a structured software development life cycle environment preferred but not essential.
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How to Apply for this Job ?
http://www.ChetanaS.org
http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview. Apply before the link is expired/removed.
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