Thursday, March 7, 2013

Jobs: (FRESHERS / EXPERIENCED) "ERICSSON" : Openings for Engineer/Sr. Engineer @ Bangalore

Jobs
(FRESHERS / EXPERIENCED) "ERICSSON" : Openings for Engineer/Sr. Engineer @ Bangalore
Mar 6th 2013, 16:32

ERICSSON (www.ericsson.com)
http://www.ChetanaS.org


(Freshers / Experienced) Engineer/Sr. Engineer - 1st Level Assurance-00069295 @ Bangalore (Karnataka)
http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview.

Job Description - Surveillance Engineer

Job Details
• Function: Network Surveillance
• Position: Network Surveillance Engineer
• Career Stage: Technician
• Location: NCR
• Interfaces: L1 Fault Management, Back Office, Field Operations & Maintenance , Incident Management, Preventive Maintenance
• Reporting Manager: Shift Manager
• 24X7 Shift Working: Yes

Role Definition
• Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.

Key Responsibilities
• Service Alarm Monitoring
• Alarm Management for the assigned Network Services
• Ticket Management
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
• Work Order Handling
• Regular follow up on the events with relevant departments working on it as per the MSTOP process
• Work towards KPI & Balanced Scorecard parameters
• Work towards the IPM parameters assigned by the Shift Manager
• To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
• Adherence to the organizational guidelines & departmental processes & procedures

Authority
• Clearing the first level Network Alarms
• Creation of Trouble Tickets
• Ticket updation and routing to the relevant department for further course of action
• Closure of ticket
http://www.ChetanaS.org
Candidate Prerequisites
• Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
• Industry experience: Telecom
• Years of experience: 0-3 years
• Certifications: Any Certification related to Telecom shall be an added advantage
• Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / LTE/IMS Network service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
• Leadership skills: Not Applicable
• Language skills: Proficiency in written / Spoken English & Hindi
• Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited

Job Technician
Primary Location IN-KA-Bangalore
Schedule Full-time
Job Posting Mar 5, 2013, 11:48:18 AM
Unposting Date Apr 5, 2013, 3:29:59 AM
Job Type Standard
http://www.ChetanaS.org
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How to Apply for this Job ?
http://www.ChetanaS.org

http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed.

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