Jobs: (FRESHERS / EXPERIENCED) "OSI SYSTEMS INC" : BE / B.Tech / Degree : Openings for Trainee Technical Support Engineers @ Hyderabad

Jobs

(FRESHERS / EXPERIENCED) "OSI SYSTEMS INC" : BE / B.Tech / Degree : Openings for Trainee Technical Support Engineers @ Hyderabad Mar 21st 2013, 13:58 OSI SYSTEMS INC (www.osi-systems.com) http://www.ChetanaS.org (Freshers / Experienced) BE / B.Tech / Degree : Trainee Technical Support Engineers @ Hyderabad (Andhra Pradesh) http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Requisition # 6279 Overview: • Trainee Technical Support Associate has to cater the IT related requests raised by internal employees in a timely and efficient manner. • She/he has to respond to the request either via mail, call, in person or Technician's requests. • The Trainee Technical Support Associate sets service expectations and benchmarks for the organization. • Those expectations define the corporate values for employee relations that translate into quality care for internal and external customers. • Trainee Technical Support Associate also develops and implements strategies and plans for delivering customer service. • Trainee Technical Support Associate also develops and implements strategies and plans for delivering customer service. Responsibilities: • Basic job responsibilities include account unlocks, password resets, New Hire WO, Termination WO, extension WO, Modify WO, basic level Troubleshooting on all the Technical issues. • The Analyst in this level does not have any kind of Active Directory Roles mentioned for them. • This means Analyst has only read access on AD. • She/he has to respond to the request either via mail, call, In person or Technician's requests. • While handling the issues she/he is following quality guidelines and ensures that the issue is handled with utmost care. http://www.ChetanaS.org Qualifications: • Degree, BE/ B.Tech with good communication and written skills. • Knowledge of PC troubleshooting, handling email client related issues, connectivity issues and basics of networking. http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed. ..................................................

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