Jobs: HCL Walk-in for Technical Service Desk - L1 from 28th May to 1st June 2013

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HCL Walk-in for Technical Service Desk - L1 from 28th May to 1st June 2013 May 28th 2013, 11:22 This job is posted at www[dot]IndiaTechJob[dot]comHCL Walk-in for Technical Service Desk - L1 for HCL COMNET NOIDA & MANESAR Location from 28th May to 1st June 2013, Tuesday to Saturday Role: Technical Service Desk Experience: 06 months - 3 years Job Description: Hiring for Analyst/Sr. Analyst Technical Support to HCL's business clients. He / She will be responsible to provide 100 % voice suppor t to the clients and provide technical resolution. Incumbent should open for 24X7 operations. Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User account provisioning.Use the Incident Management System to document and manage problems and work requests and their respective resolutions... This Feed is available at http://itjobsdelhi[dot]blogspot[dot]com. For complete details of this job and for more IT & Engg. Jobs in India please visit http://itjobsdelhi[dot]blogspot[dot]com Subscribe at http://itjobsdelhi[dot]blogspot[dot]com

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