IVY Comptech Pvt Ltd. (www.ivycomptech.com)
http://www.ChetanaS.org
(Freshers / Experienced) Associate - Customer Services @ Hyderabad
http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview.
Department Description
We are bwin.party digital entertainment plc, the world's largest listed online gaming business. We're the people behind some of the world's biggest brands in online gaming including bwin, PartyPoker, PartyCasino and Foxy Bingo and we are a market leader in online sports betting, poker, casino and bingo. Our vision is to 'let the world play for real'. That means ensuring our customers around the world are able to play the games they want, when they want at the stakes they want by offering smart, safe and fun digital entertainment.
We've set ourselves some challenging goals. The first of these is to become the place to go for cutting-edge digital entertainment. To achieve that, we need talented people. We already have approximately 3,100 employees around the world working with our proprietary technology to challenge perceptions, push boundaries and drive the future of our industry, and we're always on the lookout for people with the drive and passion to help us succeed.
http://www.ChetanaS.org
Brief Description
Working to assist players for the world's leading online gaming community, as a Customer Service Associate with PartyGaming you will handle a range of enquiries from internet players, and work to resolve them to provide world class customer service.
Detailed Description
Handling a wide variety of player queries via email and telephone on player accounts, games, player promotions, technical issues, depositing and withdrawing funds etc.
Making verification calls to the players
Liaising with various teams in Gibraltar and Sofia to resolve customer queries
Ensuring accurate documentation and confidentiality of customer information
Contributing to process improvements
http://www.ChetanaS.org
Job Requirements
Spoken and Written English required to an advanced level
Bachelor's degree or equivalent experience
Excellent communication and interpersonal skills
Good Windows and Microsoft Office skills
Knowledge of brick and mortar poker an asset
Basic knowledge of online money processing a benefit
http://www.ChetanaS.org
Additional Details
Spoken and Written English required to an advanced level
Bachelor's degree or equivalent experience
Excellent communication and interpersonal skills
Good Windows and Microsoft Office skills
Knowledge of brick and mortar poker an asset
Basic knowledge of online money processing a benefit
http://www.ChetanaS.org
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How to Apply for this Job ?
http://www.ChetanaS.org
http://www.ChetanaS.org
Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview. Apply before the link is expired/removed.
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