Jobs: (FRESHERS) "KENEXA" : Graduates / Undergraduates : Openings for Technical Support @ Andhra Pradesh

Jobs

(FRESHERS) "KENEXA" : Graduates / Undergraduates : Openings for Technical Support @ Andhra Pradesh Dec 6th 2012, 21:43 KENEXA (www.kenexa.com) http://www.ChetanaS.org (Freshers) Graduates / Undergraduates : Technical Support @ Vizag (Andhra Pradesh) http://www.ChetanaS.org Working Title : SPECIALIST, Technical Support Requisition Number : 52099 Location : Visakhapatnam (Andhra Pradesh) Job Industry : 3618 Shared Services (HCM Support) Employment Status : Full-Time http://www.ChetanaS.org Job Description : We are looking for fresh graduates/under graduates with zero work experience. This position is for providing technical and non-technical support for Kenexa's web-based applications to our clients worldwide. Essential Duties/Responsibilities : 1. Provide timely responses to client's questions and concerns over phone and/ or email. 2. Provide superior customer service and training to clients. 3. Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies. 4. Provide detailed and accurate cases of all client contact. 5. Provide assistance to the Product Support Manager and other departments when requested. 6. Become exceptionally familiar with Kenexa's products and services http://www.ChetanaS.org Qualifications/Required Experience : 1. This individual will need to demonstrate proficiency in MS Office Software, especially Word, Power Point, and Excel with a basic understanding of technology. 2. Must have high level of interpersonal skills as the position continually requires poise, initiative, tact, and diplomacy. 3. This individual must be able to interact and communicate with individuals at all levels of the organization. 4. This work requires continual attention to detail in meeting deadlines and understanding priorities. 5. This individual must be personally equipped to work in a fast paced environment with a demonstrated ability to juggle multiple competing tasks and demands. 6. Must be a self-starter and able to take initiative. A high level of urgency is critical for success. 7. Should be willing to work in any shift per the business requirement. http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org Note: Apply before the link is expired/removed. ..................................................

You are receiving this email because you subscribed to this feed at blogtrottr.com. If you no longer wish to receive these emails, you can unsubscribe from this feed, or manage all your subscriptions