HCL BSERV (www.hclbpo.net)
http://www.ChetanaS.org
HCL BSERV, a business services division of HCL Technologies Limited started its venture early in 2001 and is now a dominant player in the BPO field drawing revenue of USD 232.15 Million.
(Freshers / Experienced) Walk-In : BE / B.Tech / MCA / B.Sc / BCA / BBA / BA / B.Com : 2009 / 2010 / 2011 / 2012 Passout : Technical Support Officer / Sr. TSO @ Mohali
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Invitation to a Joint Campus Placement Drive by HCL BSERV at CGC Landran. Chandigarh Group of Colleges takes this opportunity to invite students from your institute to a joint campus placement drive by HCL BSERV for B.Tech (All streams) BSc (All Streams) BCA/BBA/MCA/BA & B.Com students of 2009, 2010, 2011 & 2012 passed out batches. The details are as follows:
Job Position : Technical Support Officer / Sr. TSO
Walk-In Location : Mohali, Punjab
Job Location : Noida / Chennai
Stream Eligible : B.Tech (All streams) B.Sc (All Streams) BCA/BBA/MCA/BA & B.Com
Batch : 2009, 2010, 2011 & 2012 Passed out
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Package :
• 1.64 LPA during the training which will be 2-3 months.
• Post the training additional 15K to 37K will get added to CTC depending upon the project they gets deployed. But this increased amount gets paid after 6 months accumulated.
• So ideally first 6 months the salary will be 1.64L.
Job Profile : Responsible for giving Technical support to International customers over the Phone
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Job Responsibilities :
• Should be able to Meet minimum login hours
• Meeting SLA on time
• Keeping AHT under control
• Attendance should be above 96%
• Should not take any unshed leave
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Skills Required :
• Strong oral and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource)
• Basic Desktop and computer knowledge.
• Understanding of ISP/Networking concepts
• Possess good organizational and time management skills
• Display strong initiative in resolving issues of customers
• Exhibit strong teamwork
• Must be capable of demonstrating problem solving skills
• Attentive listener
• Ability to use common courtesies
• Confident while communicating
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Experience :
• 1 year experience in any international BPO would be an added advantage Relevant experience of any industry would be taken into consideration.
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Process :
• PPT, V&A , PI
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Note :
• Should be comfortable working in night shifts i.e. 24x7x365 environment
• Should be above 18 years & below 40 years of age
Walk-In Date : On 30th January 2013 (Wednesday)
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How to Apply for this Job ?
http://www.ChetanaS.org
http://www.ChetanaS.org
http://www.ChetanaS.org
Note: Apply before the link is expired/removed.
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