Jobs: (FRESHERS) "NETCONNECT" : Off-Campus : Openings for Technical Service Representatives : On 24 February 2013 @ Bangalore / NCR

Jobs

(FRESHERS) "NETCONNECT" : Off-Campus : Openings for Technical Service Representatives : On 24 February 2013 @ Bangalore / NCR Feb 18th 2013, 13:41 TalentBridge Technologies Pvt. Ltd. (www.talentbridge.co.in) http://www.ChetanaS.org - Exclusive Job for Chetanaites... Recruitment for our reputed client - NetConnect Pvt Ltd About NetConnect Pvt Ltd : Headquartered in India's Silicon Valley, Bangalore, Net Connect Pvt. Ltd is a Professional Services Organization . Net Connect employs over 1000 professionals and experienced team of engineers offering services on varied platforms. We believe in assuring business continuity by incorporating best business processes & practices. The management comprises a mix of IT & industry professionals. We strive towards meeting high level of technical and attitudinal skill requirements of our clients. Our team is skilled in Desktop support, LAN/WAN support, NT & Unix System Administration, Data Base Administration, Network Management & Enterprise Management. Dear ChetanaS, We would like to publish below job requirement in your ChetanaSforum.com (Freshers) Off-Campus : 2012 / 2013 Passout : Technical Service Representatives @ Bangalore / Noida http://www.ChetanaS.org Job Position : Technical Service Representative Functional Area : Technical Support Interview Location : Bangalore / Noida Job Location : Bangalore / Noida Expected CTC : Rs. 14000 take home per month Number of Vacancies : Open Joining Date : Immediate Desired Qualification : Engineering Degree 2012/2013 batch Desired Experience : 0 Years http://www.ChetanaS.org Desired Profile : • Engineering Degree 2012/2013 batch, Fluency In Communications Skills (both spoken and written)/ soft skills • Ability to identify basic hardware parts and aware of basic hardware concepts. • User level familiarity with at least one e-mail client - Outlook, Notes etc.. • Skilled in commercially standard software applications and major desktop operating systems. • Awareness of basic networking concepts and technologies. • Questioning skills /probing skills, as relevant to the issue and level of the caller. http://www.ChetanaS.org Job Description or Role Brief : • Providing Voice & E-Mail support to Internal End Users and External Commercial Account End Users across North America, EMEA & Asia Pacific. • The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. • Remote Infrastructure support delivery. • Perform problem cause analysis. • Resolve routine customer problem. • Ability to Identify Opportunity & Implement Process Improvements. • Has technical experience and skills in the areas of problem determination, creativity and analysis. • Ability to meet a set of defined account agent productivity measurements. • Working in shifts is a mandate. • Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. • Shifts will 24x7 in nature and can vary depending on geographies supported. Selection Procedure : • 1st Round Online Test • 2nd Round GDt • 3rd Round Voice and Accent • 4th Round Technical round http://www.ChetanaS.org Important Dates : • Registration End Date: Thursday 21/02/2013 midnight • Shortlist Publication Date on TalentBridge Platform: Friday 22/02/2013 at 2:00 PM • Online Test Date for Shortlisted Candidate: Sunday 24/02/2013, 2013 at 9:00 AM http://www.ChetanaS.org Note : • Address of the test Location will be communicated to the shortlisted candidate only. • Recording Audio and Video clip is mandatory. Profile without audio or video clip will not be consider for further round • Pre-screening will be done by TalentBridge http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org http://www.ChetanaS.org To participate in the Recruitment drive candidates are requested to take the following steps : • Visit www.talentbridge.co.in. Register yourself as a student. • Build your updated resume in TalentBridge Platform. • Record your audio TalentBridge system (Your response to question Tell me about yourself?If you need any help, please refer Student Manual.) • Once you complete voice recording, click on Mock Interview to record video clip. Select Specialization as "General", recording mode and click on Start Interview button to start the interview. You will have 3 mins to answer 3 questions.(If you need any help, please refer Student Manual.) • Once you complete the profile, click on Apply Jobs (left top corner). • Once you click, it will open up JRF (JOB REQUEST FORM); please click on Apply button to apply for the job. http://www.ChetanaS.org Note: Registration End Date - 21st February 2013 (Thursday) : Midnight ..................................................

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