Jobs: (EXPERIENCED) "AT&T INDIA" : Openings for Network Engineer-MIS @ Bangalore

Jobs

(EXPERIENCED) "AT&T INDIA" : Openings for Network Engineer-MIS @ Bangalore Mar 24th 2013, 00:57 AT&T INDIA (www.corp.att.com/focusonindia) http://www.ChetanaS.org (Experienced) Network Engineer-MIS @ Bangalore (Karnataka) http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Ref#: 142058 Key Responsibilities and Accountabilities • Responsible for the identification, analysis, and sectionalization of customer circuit impairments, as well as any other IP protocol related issues • Responsible for incoming calls from MIS and PNT customers, as well as handling proactive tickets generated on the customer's behalf in response to potential circuit impairments, and tickets escalated to MIS Technical support from other internal organizations. • Conduct in-depth analysis of circuit impairments by assessing data output from a multitude of support systems. • Quickly and accurately analyzing data presented and available in support systems, contacting the external customer. Goal to contact customer, prior to customer contacting AT&T. • Negotiate with supporting centers, coordinating tests plans, communicating findings directly with customer. • Escalate to senior management as necessary in support of established DMOQ's (Direct Measure of Quality) Job specific skills • Solid experience in : TCP/IP, LAN, WAN, routing & switching protocols. • CCNA certified with minimum 1 year experience in networking technologies • For this position candidates should possess excellent verbal communication skills and proficient writing ability. • Problem solving, able to work under pressure with perfect time management. • Resourcefulness and flexibility. • Ability to multitask and work towards deadline. http://www.ChetanaS.org Professional Skills • Excellent problem solving, Communication and presentation skills • Time management and ability to prioritize • Demonstrate ability to work and communicate well with AT&T Customers and Teams across geographical regions. Education: Any Bachelors' Degree Working hours : • Must be available to work in a 365x24x7 environment http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed. ..................................................

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