Jobs: (FRESHERS / EXPERIENCED) "ERICSSON" : Openings for Engineer/Sr. Engineer @ Bangalore

Jobs

(FRESHERS / EXPERIENCED) "ERICSSON" : Openings for Engineer/Sr. Engineer @ Bangalore Mar 6th 2013, 16:32 ERICSSON (www.ericsson.com) http://www.ChetanaS.org (Freshers / Experienced) Engineer/Sr. Engineer - 1st Level Assurance-00069295 @ Bangalore (Karnataka) http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Job Description - Surveillance Engineer Job Details • Function: Network Surveillance • Position: Network Surveillance Engineer • Career Stage: Technician • Location: NCR • Interfaces: L1 Fault Management, Back Office, Field Operations & Maintenance , Incident Management, Preventive Maintenance • Reporting Manager: Shift Manager • 24X7 Shift Working: Yes Role Definition • Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. Key Responsibilities • Service Alarm Monitoring • Alarm Management for the assigned Network Services • Ticket Management • Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations • Work Order Handling • Regular follow up on the events with relevant departments working on it as per the MSTOP process • Work towards KPI & Balanced Scorecard parameters • Work towards the IPM parameters assigned by the Shift Manager • To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization • Adherence to the organizational guidelines & departmental processes & procedures Authority • Clearing the first level Network Alarms • Creation of Trouble Tickets • Ticket updation and routing to the relevant department for further course of action • Closure of ticket http://www.ChetanaS.org Candidate Prerequisites • Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent • Industry experience: Telecom • Years of experience: 0-3 years • Certifications: Any Certification related to Telecom shall be an added advantage • Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / LTE/IMS Network service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks • Leadership skills: Not Applicable • Language skills: Proficiency in written / Spoken English & Hindi • Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited Job Technician Primary Location IN-KA-Bangalore Schedule Full-time Job Posting Mar 5, 2013, 11:48:18 AM Unposting Date Apr 5, 2013, 3:29:59 AM Job Type Standard http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates may be called by the company for test/interview. Apply before the link is expired/removed. ..................................................

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