This job is posted at www[dot]IndiaTechJob[dot]comHCL exclusive walk-in event for women professionals called "Empowering Women Professionals at HCL Business Services Group" for technical and non technical voice processes on Saturday 27 April,2013 in Noida from 10am to 4 pm. Venue: HCL Technologies Ltd-Business Services, A-22, sector-60, Noida-201301 Job Description: 1.Handle queries of US/UK-based customers over the phone. 2.Keep the average call handling time(AHT) under control. 3. Should be able to put in minimum login hours. 4. Meet SLA. Designation: Techniacal Support Officer(TSO)/ Sr.TSO/ Customer Support Executive(CSE/ Sr.CSE. Qualification: Graduate/Under Graduate, Drop-out women between 18-40 years of age, with excellent communication skills. Technical Skills: 1.An understanding of ISP/Networking concepts for TSO (Technical Support Officer) position is a must. 2. Basic computer and desktop knowledge. Soft Skills: 1. Strong written and verbal communication...
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