Jobs: HCL Walk-in for Technical Service Desk: Walk-n from 12th to 15th June 2013

Jobs

HCL Walk-in for Technical Service Desk: Walk-n from 12th to 15th June 2013 Jun 11th 2013, 14:43 This job is posted at www[dot]IndiaTechJob[dot]comHCL Walk-in for Technical Service Desk - L1 for HCL COMNET NOIDA & MANESAR location from 12th June to 15th June (Wednesday to Saturday) Role: Technical Service Desk Experience: 06 months - 3 years Responsibilities : Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end usersRoute problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User account provisioning.Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.Respond to, and diagnose, problems through... This Feed is available at http://itjobsdelhi[dot]blogspot[dot]com. For complete details of this job and for more IT & Engg. Jobs in India please visit http://itjobsdelhi[dot]blogspot[dot]com Subscribe at http://itjobsdelhi[dot]blogspot[dot]com

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