Wednesday, July 6, 2011

Jobs: Faculty Required for Executive Reporting and Analysis at Warid Telecom Lahore-Pakistan

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Faculty Required for Executive Reporting and Analysis at Warid Telecom Lahore-Pakistan
5 Jul 2011, 8:27 pm

Job Description: Executive Reporting & Analysis M-1 Location: Lahore Division: Customer Services Department: CS Support Center Sub Department: Complaints, Subscriber Management & Reporting Function: MNP & Reporting Analysis Objective: Business intelligence and implementation of programs to generate customer satisfaction and ensure operational effectiveness Main Responsibilities: Primary responsibilities shall be automation of all manual tasks being performed in the Support / Call Center. Therefore the candidate should have hands on knowledge of Databases and Application development. Preferred applications are SQL Server, .NET and Oracle. Ability to develop application for every heterogeneous requirements arising in the contact center. Knowledge and experience of development tools is a must. Enhanced knowledge of DBMS and data manipulation tools. Solving TABS related issues faced by all channels of Warid or Wateen. Ensuring & conducting successful implementation of Change requests and Incident reports for TABS. Business and system knowledge is essential. To assist the Team Leader Business Analysis in special tasks assigned by him. Education Required: Bachelors in Computer Sciences Experience Required: Experience of ORACLE & SQL SERVER databases Skill Set Required: Knowledge of Software & Web Development Team Player Highly computer proficient High IQ Leadership qualities Ability to translate ideas into concepts Additional Details KPI's: Proficient in  Databases and Application development Communicative and Confident Analytical Capabilities Trouble Shooting Time Management To Apply: Apply at:  http://bit.ly/lkMw49  Website: www.http://www.waridtel.com/ 

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