Jobs: (FRESHERS / EXPERIENCED) "ORACLE INDIA" : Openings for Customer Service Representatives @ Bangalore

Jobs

(FRESHERS / EXPERIENCED) "ORACLE INDIA" : Openings for Customer Service Representatives @ Bangalore Jan 3rd 2013, 01:30 ORACLE INDIA (www.oracle.com) http://www.ChetanaS.org (Freshers / Experienced) Customer Service Representatives @ Bangalore http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview. Job Title Customer Service Representative 1-Ops Location India,BANGALORE Organization Name Oracle University Department Description Oracle University is the Education division of Oracle. This opening is for OU North America working out of Bangalore. Brief Description Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Detailed Description Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both. Job Requirements Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills. http://www.ChetanaS.org Additional Details This posting is for Oracle University North America and would require the employee to work night shifts. Job Duties include creating, tracking and managing all Purchase Orders for Oracle University training in North America. Also entails approving contractor and vendor expenses. Should have excellent English written/spoken communication skills. Should be a graduate with 1.5 to 3 years of experience Should be willing to work Night Shifts Should be able to multi task and work under pressure; excellent organizational skills Candidates with Education/Training Backoffice process would be preferred Candidates with knowledge of Oracle R12 Order Management and other Oracle applications would be given preference http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org Note: This is NOT a direct Walk-In. You need to apply only at given URL & Only shortlisted candidates will be called for test/interview. Apply before the link is expired/removed. ..................................................

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