Jobs: (FRESHERS) "A TOP IT MNC" : Off-Campus : BE / B.Tech / MCA / MBA / Diploma : End User Support (EUS) : On 16 April 2013 @ Punjab / Hyderabad / Bangalore

Jobs

(FRESHERS) "A TOP IT MNC" : Off-Campus : BE / B.Tech / MCA / MBA / Diploma : End User Support (EUS) : On 16 April 2013 @ Punjab / Hyderabad / Bangalore Apr 3rd 2013, 03:05 A TOP IT MNC http://www.ChetanaS.org (Freshers) Walk-In : BE / B.Tech / MCA / MBA / Diploma : 2013 Passout : End User Support (EUS) @ Mohali http://www.ChetanaS.org Invitation to a Joint Campus Placement Drive by A TOP IT MNC at CGC Landran. We are pleased to announce that A TOP IT MNC will be visiting our campus for a joint campus placement drive for B.Tech, MBA, MCA, Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3) students of 2013 passing out batch. The details are as follows: Job Position : End User Support (EUS) Walk-In Location : Mohali, Punjab Job Location : Hyderabad / Bangalore Stream Eligible :B.Tech, MBA, MCA, Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+3) Batch : 2013 Eligibility Criteria: 55% or 5.5 CGPA In the Highest Degree Package : As per IT Industry standards Process : GD – V&A - Interview http://www.ChetanaS.org Mandatory Skills : • Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting. • Browser Support - Internet Explorer. Strong computer skills required. • Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN. • Excellent oral and written communication skills. Excellent customer service orientation. • Neutral accent http://www.ChetanaS.org Desired Skills : • Ability to identify basic hardware parts and aware of basic hardware concepts • User level familiarity with at least one e-mail client - Outlook, Notes etc.. • Skilled in commercially standard software applications and major desktop operating systems. • Awareness of basic networking concepts and technologies. • Questioning skills /probing skills, as relevant to the issue and level of the caller http://www.ChetanaS.org Job Profile : • Providing Voice support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP. • The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. • Remote Infrastructure support delivery. • Perform problem cause analysis. Resolve routine customer problem. Ability to Identify Opportunity & Implement Process Improvement. • Has technical experience and skills in the areas of problem determination, creativity & analysis. • Ability to meet a set of defined account agent productivity measurements. Walk-In Date : On 16th April 2013 (Tuesday) http://www.ChetanaS.org .................................................. How to Apply for this Job ? http://www.ChetanaS.org http://www.ChetanaS.org http://www.ChetanaS.org Note: Apply before the link is expired/removed. ..................................................

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